The service disaster that is ACT

Dec 2016 

Cyclone Vardah

ACT Broadband down and out. Gone with the wind, cables down with the trees. 10 days now and still no  sign of life. 

And however hard their smses work to keep the faith going, it's a FAIL.  

From all across the city they are being trolled on Twitter but to no avail. Their own handle has no sensible explanation or time frames. Obituaries and burials and other dark humour keep us going, as do our mobile 4G networks. 

Click on the picture to read!

As a consumer all I want is a realistic picture of when its likely to be up and running, and a customer service centre that is responsive and human and not responding like a robot, an unintelligent one at that!

And my dad's and pa in law's BSNL is up and functioning. They have the last laugh for sure!  Underground cabling has its long term advantages.